Hi, Good Day!
I’m Flavio. I could take this as an opportunity to wax poetic about why I’m the right candidate for the job (and I wouldn’t be lying), but I’d rather show you in person.
Instead, I want you to know these three things that you won’t deduce from my resume:
I work really hard.
I’m humble.
Generally, people genuinely enjoy working with me.
After having worked for one of the biggest SaaS companies in south America for over 3 years, as a Product Marketing Manager I realized how passionate about marketing I am, every ramification of it makes my eye tinkle, no cliche but I literally work through love and I am truly driven by challenges. I also have a big baggage when it comes o customer service.
What to expect from me:
Excellent listening, negotiation, and presentation skills.
Strong verbal and written communications skills both in English and Portuguese.
3 years of sales/marketing experience at an enterprise software/ SaaS company.
Experience delivering client-focused solutions to customer needs.
Ability to work with a big amount of data.
Ability to work with analytical and report-building systems.
Knowledge of online advertising; digital marketing and A.I
Proven work experience as a marketing manager.
A proactive, results-oriented as well as honest, and trustworthy individual.
Dedication to delivering great results / Team player.
Big experience in GTM/pricing/competition strategies.
Copy-writing.
Data-driven culture.
Customer Service.
Multitask
I just need one chance to turn it into results for you!
Experience
Neogrid
Dec 2019 – Oct 2023
Brazil
Product Marketing Manager
Team Management (Multi-management / Cross-functionally).
Market research, Analytics and Data analysis.
Product Development, Product launch, Messaging and Positioning,
Monitor ongoing marketing campaigns, traffic tracking and Digital marketing (SEO, PPC) content marketing, Copy-writing.
GTM strategies (international expansion - US/EU)
AI: content optimization, A.I driven ads, A.I strategies.
Customer awareness, acquisition and retention; sucess cases.
Sales assets, lead generation.
Neogrid
May 2019 – Jan 2020
BRAZIL
CUSTOMER SUPPORT ANALIST ( BILINGUAL )
Call / email handling / CRM / Ticketing systems / Customer Support / Metrics
LATAM AIRLINES
Dec 2017 – Feb 2019
Brazil
Gate Agent / Customer Support
Great knowledge of SABRE /ALEGRO / AMADEUS ( systems ) .
extra duties include :
making boarding announcements,
assigning seats,
handling standby passengers,
monitoring jet way doors during boarding and disembarkation, and assisting in customer service matters.
professional development :
* working under pressure and thinking on my feet.
* solving problems in a quick and logical manner...
* Creativity
Great knowledge of SABRE /ALEGRO / AMADEUS ( systems ) . extra duties include : making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service matters. professional development : * working under pressure and thinking on my feet. * solving problems in a quick and logical manner... * Creativity
Skills: Business Development