Fumane Mapoone, A highly motivated individual with strong interpersonal and communication skills

About

I am a highly motivated individual with strong interpersonal skills and a good working experience in Communication and Marketing field. I have a strong communication and customer service skills.

Experience

Lesotho National Development Corporation

Feb 2020 – Feb 2022

Maseru, Lesotho

Public Relations Officer

Providing over- the -phone assistance to clients,media houses and the public in general • Photography, videography • Receiving and handing calls, emails, direct messages on all digital media platforms • Addressing the public’s queries and handing complex queries to my supervisor. • Editing articles, videos, photos and sharing relevant content on all LNDC Social Media Pages • Sourcing quotations, comparing and negotiating with service providers. • Processing payments and capturing documentation for future use. • creating database of contact details for service providers in different districts future use. Designing newsletters, adverts and programmes • Developing and maintaining relationships with District Administrators, Ministry liaisons and Communication officers throughout Lesotho districts. • Organizing travel by booking accommodation and transport for the LNDC Public Relations Teams. • Coordinating events, e. g. launch of The Maluti Fresh Produce Market Centre, Districts road shows and many more

Metro Newspaper

Jan 2019 – Dec 2019

Maseru, Lesotho

Sales and Marketing Agent

Metro Newspaper as a Sales and Marketing Agent • Selling advertising space to potential clients • Going office to office to Communicate and negotiate with clients to persuade them to buy advertising space in the newspaper • Attending events to meet potential clients and sell them advertising space • Distributing newspaper every Thursday to meet new potential clients

PODCPF

Feb 2018 – Jan 2019

Maseru, Lesotho

Communications Intern

Helping as a receptionist, addressing queries fromwalkin clients. • Receiving and handing emails, calls and Facebook messages and comments from clients. • Providing over- the-phone assistance to clients and handing over complex queries where necessary • Work with the Events management company that was organizing the 10th anniversary celebration of the Fund. • Travel from district to district addressing all the issues concerning, clients and their benefits. • Organize marketing and communication material such as Banners, Flyers, pamphlets and billboards. • Working closely with the Communications Manager during the preparation of 10th anniversary celebration • Doing radio interviews with the Communication Manager

Maluti Mountain Brewery

Aug 2015 – Dec 2017

Maseru, Lesotho

Sales Promoter(part-time)

Marketing and promoting MMB products • Communicating and negotiating with clientsto buy MMB and Coca-Cola Products • Having one on one communication with customers • Team Leader of the Maluti Mountain Brewery Marketing Impact Team • Hosting roadshows in different districts of Lesotho to Market MMB products • Selling MMB products

Education

Limkokwing University

Aug 2015 – Oct 2018

Associate Degree (3years), Public Relations and Communications

Fumane Mapoone

A highly motivated individual with strong interpersonal and communication skills

Skills

Languages