Gabrielle Watkins

Disabled mom looking for better job opportunities

Message

Intro

United States

Studied Health science at Georgia State University Perimeter

Studied High school equivalency exam at South Suburban College

Joined November 13, 2023

Skills

About

I have 20 yrs of customer service experience across many different industries. Most of my experience is in Healthcare.

Experience

Comcast Corp.

May 2023 – Aug 2023

Remote

Telesales agent

Called existing customers and upgrade/add new services. Gave courtesy calls when promotion and or contract was about to end

TELEPERFOMANCE

Jul 2021 – Nov 2022

Remote

Member services agent

Sent customers insurance cards and lists of doctors who accepts their insurance Find doctors and/or set patient appointments Check on claims and doctor authorizations

The American Red Cross

Apr 2020 – May 2020

Atlanta, Georgia

Receptionist

Answered all incoming calls Checked clients in coming to donate Kept the lobby clean and sanitized

Goodwill of North Georgia

Jan 2020 – May 2020

Decatur, Georgia

Customer service specialist

Called customers who came to the career center looking for a job to see if they found employment yet Routinely purge calling list

Education

Georgia State University Perimeter

Jan 2019 – Aug 2019

None, Health science

South Suburban College

Jan 2006 – Jun 2006

GED, High school equivalency exam