Accomplished and result-driven Senior Quality Assurance analyst professional with over 18 years of experience in quality assurance, processing, planning, implementing testing, and system design in the software industry. Hands-on QA Analyst with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity. Highly adept at developing and implementing test strategies, operational procedures, and quality methodologies to support the development and release of business applications of a dynamic, fast-paced retail industry leader. Able to train, lead and motivate effective cross-functional teams. Experience in the integration and testing of third-party software. Excellent verbal and written communication skills.
