Genie SENKOBWA ABASENGA

Customer service/Sales/Customer support/Marketing

Message

Intro

Warsaw, Poland

Customer Care Representative at Supermarket Insurance Inc.

Studied Business Management at Warsaw University of Business

Studied Environmental Chemistry at University of RWANDA

Joined December 14, 2022

Skills

Languages

English

Native or Bilingual

French

Intermediate

About

I am an ambitious and cooperative person with a mature and responsible approach to any task presented. With optimism in my handwork; and the habit to learn fast in teamwork and continuous growth, I have a very strong passion for business, IT, and other internet-related functions.

Experience

Supermarket Insurance Inc.

Oct 2022 – Present

REMOTE

Customer Care Representative

• Making or receiving callsfrom prospective clients. • Follow up on our customer's insurance issues.

Teleperformance

Aug 2022 – Oct 2022

Warsaw, Poland

Customer Support

•A team member of AUTODOC Project Customer Service. •Handling payments, delivery, contacts, returns and complaints and replaceable parts. •Processing orders and transactions.

MTN RWANDA

May 2020 – Jun 2022

Kigali, RWANDA

Customer Service Specialist

• Supported customers by providing helpful information, answering questions, and responding to complaints. • Resolved issues and troubleshooting technical problems. • Managed many calls and address emails.

Education

Warsaw University of Business

Sep 2022 – Present

Master's Degree, Business Management

University of RWANDA

Sep 2016 – Aug 2021

Bachelor's Degree, Environmental Chemistry