Gina Guerrero, LinkedIn.com/in/ginaguerrero925/

About

As a college student juggling work and motherhood while pursuing a Bachelor's degree in Business Administration with a focus on Information Technology, I've honed my multitasking skills. My strong interest in remote work is driven by my years of experience working from home. Upon completing my education, I aspire to enter the HR field, with a specific focus on technology. My passion for customer service support has taught me the qualities of an exceptional employee. This experience has sparked my interest in HR, as I look forward to one day being responsible for selecting candidates who embody outstanding customer service.

Experience

telecom inc

Aug 2023 – Present

remote

Live chat/appointment scheduler agent.

Effectively schedule and manage appointments for the sales team. They have developed a deep understanding of the company's products and services to communicate their value to potential clients effectively. Made outbound calls and follow-ups with leads to qualify and set up appointments. Maintain accurate and up-to-date records of all appointments and interactions in the CRM system. Meet and exceed daily or weekly appointment-setting targets

Globe Life

Aug 2023 – Present

remote

Licensed Life insurance Agent

Sold life insurance policies to clients, assessing their needs and providing appropriate solutions. Built strong client relationships and maintained a high customer satisfaction rate. Stayed updated on insurance products and industry regulations to offer the best advice to clients.

Berkeley Coding Bootcamp

Sep 2022 – Dec 2022

remote

Student /Intern

Designed and developed front-end websites from scratch using industry-standard frameworks. Collaborated effectively as part of a team and made significant contributions to complex projects during the development cycle. Created full-stack single-page web applications using RESTful API routes and AJAX methods, and described how front-end applications communicate with back-end applications and databases. Check out my portfolio for previous projects I've completed : https://github.com/Ginalguerrero

Host/Kitchen Management

May 2016 – Sep 2021

1855 S Delaware St. San Mateo, CA 94402

The Pantry

Planned and executed corporate events, ensuring smooth logistics and guest satisfaction. Coordinated with vendors, managed event budgets, and handled event registration. Hosted and emceed various seminars, workshops, and conferences, maintaining an engaging and informative atmosphere.

Education

Evergreen Valley College

May 2023 – Aug 2023

Associates , Communication Studies

Gina Guerrero

LinkedIn.com/in/ginaguerrero925/

Skills