Gladys Sweet Lantig

Serving you always, serving you remotely. I am your next Virtual Assistant!

Message

Intro

Pagadian, Philippines

Online Tutor at Bizmates Inc

Studied Financial Management at Saint Columban College

Consumer Services

Joined February 22, 2023

Skills

Languages

English

Fluent

About

Hi! My name is Gladys and I am from the Philippines. I am a cheerful and hardworking individual who puts my best effort into providing the best quality results. I am a graduate with a Bachelor of Science in Business Administration. Worked in a BPO/Contact center industry for 4 years. 5 months as Financial Specialist. And some months as a Virtual Assistant. I am proficient with the use of MS Office, GSuite, Canva, Zendesk, Salesforce, etc. I help business owners with managing their businesses virtually. Currently, I am working as a part-time Online Tutor for Japanese clients. We teach them the English language for personal and global business purposes.

Experience

Bizmates Inc

Mar 2023 – Present

Anywhere

Online Tutor

Teach English language to Japanese clients for personal and global business purposes.

National Injury Bureau

Sep 2022 – Nov 2022

Pagadian City/Remote

Virtual Agent

Call leads to assess and qualify them online. Once qualified, match them with attorneys/lawyers for their filed lawsuits. Admin work. Ask for referrals.

AXA PH

Mar 2022 – Jul 2022

Pagadian City

Financial Specialist

Offer insurance plans about education, health, goals, nonlife products, and investment. Cold calling and setting an appointment to market the plans. Ask for referrals.

Sykes Asia Inc

Jul 2017 – Aug 2021

Cebu City

CSR, SME, QA

Customer support for 2 years dealing with various customer concerns and restaurant owners. Manage orders and account modification. Doing inbound.outbound calls, emails, live chats, and menu creation. Promoted as SME for 1 year assisting new hires with their product training and nesting. 1 year as QA for marking the agents' various transactions - front end/backend support.

Education

Saint Columban College

Jun 2013 – Apr 2017

Bachelor of Science in Business Administration, Financial Management