I am a passionate learner and always improving my skills.
I have worked at various fields and always seek to add more to my knowledge, I am committed to any job I commit to and very passionate to achieve the best in it.
My current job is a Customer Service Representative at Vodafone UK where I have added more and more to my skills.
Experience
Vodafone UK
Sep 2020 – Present
Cairo, Smart Village
Customer Service Representative
Providing UK customers with exceptional support with any queries the may have.
Buttercup Bakery
Dec 2019 – Present
Cairo, Masr El Gedida
Owner and creator of online page (Buttercup Bakery)
Making desserts and selling them online and boosting the page my self and handling it’s marketing plan since i am the creator and the one who makes the desserts as well.
Freelancer Website
Aug 2019 – Feb 2020
Remote
Content Creator & Transcriber
Kidzania Egypt
Jun 2019 – Nov 2019
Cairo, Fifth Settlement
Supervisor
Providing kids with educational entertainment in the form of teaching them how to really work in a job they would like to work in in the future.
Karisland
May 2019 – Jul 2019
Cairo
Customer Service Representative for online page (Karisland)
Providing customer with answers to any questions about the page’s products and also aligning collaborations with Models.
MPIS Marketing Company
Jan 2018 – Apr 2019
Cairo, Fifth Settlement
Content Writer
The work was mainly collecting info from clients about their restaurants and then formulating this info into Excel Sheets with certain formulas to be used for launching an application called FoodPage.
Education
Faculty of Commerce, Cairo University, Department of Actuarial Sciences ( English Section ).