Proactive Administrative Assistant with over 5 years' experience working in private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experience
Chandler Macleod Group
Jun 2022 – Nov 2022
Philippines
Admin Assistant
• DATA ENTRY process high volumes of handwritten data into data base, upload documents, update course
information etc.
• ANSWER customer phone line and email inquiries
• COORDINATE email inquiries to proper department
• COORDINATE course bookings and action transfers or cancellations that may be required
• COORDINATION training session, training logistics for clients including catering, venue hire, course manuals,
trainer scheduling, travel request
• ATTEND CLIENT MEETINGS and draft Minutes of Meetings (MOM)
• PROCESS INVOICES
Philippine Prudential Life Insurance Company Inc
Nov 2017 – Apr 2022
Philippines
Admin Assistant
• ANSWER phone calls and email inquiries
• SCHEDULE appointments maintain calendars
• COLLATE AND DISTRIBUTE MAILS to proper department
• PREPARE COMMUNICATIONS such as draft memos, emails, invoices, reports, and other correspondence
• CREATE, UPDATE, AND MAINTAIN FILING SYSTEMS both electronic and physical
• CUSTOMER SERVICE SUPPORT to various concerns under group insurance policy
• SUPPORT INVENTORY MANAGEMENT by verifying accounts against company records.
• LIAISE between department and/or government agencies (when required)
• PROCESS INVOICES
Fire Services Mutual Benefit Association Inc.
Mar 2014 – Sep 2017
Philippines
Admin Assistant
• PERFORMS CLERICAL DUTIES including but not limited to mailing
and filing of correspondence
• DATA ENTRY process collection and/or remittance data into data base,
update payment schedule, and identify discrepancy information etc.
• ANSWER customer phone line and email inquiries to provide information.
• SCREEN AND COORDINATE loan application forms with appropriate
documentation in accordance with the loan guidelines.
• VERIFY accuracy of business records by consistently updating customer information
• PROCESS LOAN APPLICATIONS
• PREPARE SCHEDULE OF REMITTANCE VERSUS LOAN RECEIVABLE
• ATTEND MEETINGS and draft Minutes of Meetings (MOM)
• PROCESS INVOICES.
