Hekmat Popal, Business Finance Accounting Customer Service Call Center Public Speaking Management Marketing Social Media Marketing Content Writing Marketi

About

Experienced In Business Management And Business Administration | Finance | Accounting| Management| Customers Service | Call Center Agent | Marketing and Social Media Marketing | Salesman || Seeking Opportunities In Australia | Canada | To Use My Skills And Experience In Australian Industry

Experience

Gao tek

Jan 2023 – May 2023

Kabul Afghanistan

Human Resources Intern

• Tasks include replying applicant`s emails, screening replies, and scheduling interviews by senior HR staff. • Post job ads on general career websites, university and college career websites, and internship websites. • Develop relationships with universities and colleges who have intern programs. • Participate in a team to organize virtual (online) global conferences. • Use social media platforms such as LinkedIn to invite conference speakers, attendees, or sponsors. • Perform social marketing to promote the conferences and events and our products. • Agenda preparation, care of speakers, attendees and sponsors, events coordination

Private Sector

Jan 2019 – Jan 2020

Kabul Afghanistan

Monitoring Officers

• • Regularly update the Web based PMER online system with data and other information requirements and continually build the capacity of staff on the system. • Guide and coordinate the review of the project log frame during project design. • Provide technical support for the revision of project performance indicators • Ensure realistic intermediate and end-of-project targets are defined • Support assessments or baseline study (situation at project start) • Identify sources of data, collection methods, who collects data, how often, cost of collection and who analyses it. • Ensure all critical risks are identified • Identify the core information needs of the different stakeholders in each project. • Identify the requirements for collecting impact monitoring data, prepare terms-of-reference as required. • Clarify M&E responsibilities of different project personnel • Conduct capacity assessment regarding M&E, and or existing capacity of program staff.

Arya Target

Jan 2017 – Jan 2018

Mazar E Sharif- Afghanistan

Finances Officer

• Work as an accountant and managing financial database • Ensure transactions are properly recorded in the computerized accounting system • Maintain office cash, monitor and process transactions on a daily basis. • Maintain files for all vouchers and other finance department correspondence. • Review the financial documents, ensure its integrity and make sure that all required information are available and recorded on supported documents (invoice, contracts etc) before registering and recording financial transactions. • Responsible for all kind of payment in Liaison office and monthly report to Main office, staff salary and settlement of taxes. • Prepare and submit monthly, semiannual and annual financial and narrative reports to Project Manager and treasurer. • Facilitate annual audit process and make sure audit requirements are fulfilled • Liaise with government institutions such as MoE, MoF and MoPH • Undertakes other duties as required

Abid Sultan construction company

Jan 2016 – Jan 2017

Kabul Afghanistan

Finance officer

Prepare monthly financial statement in accordance with laws and regulations of the office and international standards • Prepare and manage financial reports and information required and forward the financial reports, documents and confirmation letters to the concerned authorities • Monitoring, control and follow up the requests received, documentation and keeping financial records and accounts • Prepare comprehensive report of activities carried out, budget spent and balance available • Constant monitoring of financial operations to ensure the integrity of the operations, rules and regulations and overcome deficiencies in case of appearance and enhance the skills of relevant staff in the field • Approves payments, purchase authorizations and other financial transactions to ensure compliance with staff rules, financial rules and implementing instruments/authority. • In close coordination with other section, maintains a system to monitor and forecast cash requirements to meet administrative and project expenditures. • Establishes monthly cash requirements for the office and requests timely replenishments • Constantly reviews banking arrangements to ensure timely transfer of funds • Briefs new staff members or staff assigned to the Field on finance matters; • In close coordination with Field Offices, coordinate replies to finance related audit comments • Undertakes other duties as required.

Etisalat

Jan 2015 – Jan 2016

Kabul Afghanistan

Customer Service

Answering inbound calls from customers and addressing their inquiries or concerns. ▪ Making outbound calls to follow up with customers or to conduct surveys. ▪ . Providing information and assistance to customers regarding products, services, and policies. ▪ Resolving customer complaints or issues by investigating and taking appropriate actions. ▪ . Updating customer information in the company's database or CRM system. ▪ Meeting or exceeding individual and team performance metrics such as call quality, customer satisfaction, and sales targets. ▪ Collaborating with other departments or teams within the company to address customer needs. ▪ Maintaining a positive and professional attitude when interacting with customers, colleagues, and supervisors. ▪ Adhering to company policies, procedures, and guidelines when handling customer interactions. ▪ Continuously improving your knowledge and skills related to customer service, products, and services offered by the company.

Chak wardak

Jan 2013 – Jan 2014

Wardak-Afghanistan

Accounting intern

Recording transactions in the computerized accounting system • Maintain soft and hard copies of files for all vouchers and other finance department correspondence. • Review the financial documents, ensure its integrity and make sure that all required information are available and recorded on supported documents (invoice, contracts etc) • before registering and recording financial transactions. • Prepare and submit monthly financial reports to Head of Finance

Education

Mashal University

Jan 2018 – Jan 2022

Bachelor degree , Business Administration

Nazo Anna High School

Jan 2013 – Jan 2018

High School Degree, General

Technical is Technical

Jan 2015 – Jan 2016

IUC, Internet Usage

Azrakhsh Institute of languages

Jan 2013 – Jan 2014

Deploma, English Language

Hekmat Popal

Business Finance Accounting Customer Service Call Center Public Speaking Management Marketing Social Media Marketing Content Writing Marketi

Skills

Languages