Ismail Elgendy

About

Having a total of several years of experience in Linux systems Centos, ubuntu, Alpine. Have experience on SSH, SMTP, Http/s, FTP, SFTP, Apache, Httpd, Cron Jobs, Shell scripting and Monitoring servers (Zabbix), and visualization (Grafana). Have experience on Windows Server 2012,2016,2019 AD/DNS, DHCP, Wsus, File Server, Print Server management, and ADFS. Hands-on experience with network devices such as routers, switches, Printers, Servers.

Experience

Information Technology and Services Co. (ITSC)

Aug 2017 – Present

Senior Linux Engineer

⚫ Managing 120+ physical and virtual servers among five sites. ⚫ Administrating HP and Dell physical servers. ⚫ Administration of Linux systems like (CentOS, Alpine, Ubuntu). ⚫ Daily maintenance/administration of multiple Linux systems. ⚫ Installation, set up, configuration, and maintenance of Java Application Servers, Apache Web Servers. ⚫ Installation, set up, configuration, and maintenance of FTP, SSH, SMTP, HTTP/S, Cron Jobs, Shell Scripting, Syslog logging facility. ⚫ Configuration and maintenance of the monitoring system and monitoring all installed systems and infrastructure using Zabbix. ⚫ Respond to alerts issued by our monitoring systems (Zabbix). ⚫ Configure RAID, update bios and firmware for the physical servers. ⚫ Installing and administrating virtual machines using virtualization technologies especially Hyper-V. ⚫ Tuning and enhancing the performance of the Hyper-V environment. ⚫ Administrating antivirus server (Kaspersky Security Center) with 200+ nodes from servers and workstations to guarantee antivirus functionality on all machines. ⚫ Run periodic patches updates from windows and Kaspersky to guarantee to fix all vulnerabilities and bugs. ⚫ Administrating G-Suite accounts for more than 100 Employees (Google Hosting). ⚫ Managing company’s external hosting from websites, domains, certificates, etc. ⚫ Publishing all testing and production websites using IIS and Apache. ⚫ Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any daily tasks. ⚫ Manage backup process and perform data recoveries as needed. ⚫ Escalate Incidents and issues to the Head of IT Infrastructure, when necessary. ⚫ Responsible for documenting the system's configuration. ⚫ Managing IT support specialists team and Linux/Microsoft System Engineers at five branches. ⚫ Managing Security Camera System.

Audio Technology S.A.E.

Aug 2015 – Oct 2016

Security Installation Engineer

⚫ Installing, Servicing, and commissioning a range of CCTV systems & access control systems. ⚫ Installing, Configuring surveillance servers like milestone servers. ⚫ Follow installation of all infrastructure networks related to surveillance systems. ⚫ Managing diary to ensure allocated work is completed on time. ⚫ Attend call-outs. ⚫ Liaise with customers. ⚫ Stock up on parts. ⚫ Complete relevant paperwork. ⚫ Identify potential opportunities where customers could benefit from using additional services.

Information Technology of Egypt Corporation - ITE Corp

Nov 2014 – Jul 2015

Trainee

⚫ Deploying and Managing Windows server 2012. ⚫ Introduction to Active Directory Domain Services. ⚫ Managing Active Directory Domain Services Objects. ⚫ Automating Active Directory Domain Services Administration. ⚫ Implementing DNS & ImplementingIPv4. ⚫ Implementing Dynamic Host ConfigurationProtocol. ⚫ Implementing Local Storage & Implementing File and Print Services. ⚫ Implementing Group Policy. ⚫ Securing Windows Servers by Using Group Policy Objects. ⚫ Implementing Server Virtualization with hyper-V.

ECCO Outsourcing

Nov 2013 – Jul 2015

IT help desk

⚫ Install, modify, and repair computer hardware and software, Maintain daily performance of computer systems. ⚫ Resolve technical problems with Local Area Network (LAN), Wide Area Networks (WAN), and other systems. ⚫ Run reports to determine malfunctions that continue to occur. ⚫ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Education

Institute of Aviation Engineering and Technology

May 2008 – May 2012

Pass, Electrical, Electronics and Communications Engineering

Skills

Languages