Ivana Sanders

About

Dedicated Spanish Medical Interpreter motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities. Organized, critical thinker, creative, good communicator, thrives in pressure, excellent writing skills, notable positive rapport with customers.

Experience

Zebra English

Feb 2020 – Present

Remote

Remote ESL Teacher

• Remotely teach 25-minute-long lesson to children in China between the ages of 3-9. • Pay close attention to students’ pronunciation and make corrections when needed. • Keep students motivated in and outside of class. • Provide support for students in their journey of learning a new language. • Provide excellent TPR for a better understanding from students. • Provide an educational environment. • Identify opportunity for extension and doing so correctly.

Rev.com

Aug 2019 – Present

Remote

Transcriptionist & Captioner

• Listen closely to videos and type exactly what I hear using correct grammar. • Submit captioned / transcription jobs (videos) in due time. • Carefully place correct caption in video exactly as it’s being said. • Identify fill in words and cautiously select what part of the speech to leave out the caption. • Cautiously identify the content of the video being captioned/transcribed.

Einstein Montessori Academy

Jan 2018 – Dec 2019

New Orleans, La

Teacher's Assistant

• Taught all classes primarily in Spanish • Assisted teachers with lesson preparations. • Helped students take advantage of other available subject matter and study resources. • Provided students with personalized educational, behavioral and emotional support. • Cleaned and organized classrooms, materials, and supplies for maximum efficiency. • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.

State Farm

Mar 2015 – Jan 2018

Gretna, La

Licensed Insurance Agent

• Interpret conversations for Spanish speaking customers • Upsold products to policyholders and potential new clients. • Engaged customers and provided high level of service by carefully explaining details about documents. • Analyzed customer needs and provided best options, upselling products and services. • Submitted up-to-date activity and production logs to agency management for review. • Drafted quarterly reports for management review.

P32 Enterprises, LLC

Nov 2014 – Jan 2015

New Orleans, La

Administrative Assistant

• Translated conversations between owner and construction workers. • Tracked and submitted employee time sheets to accounting department for payroll processing. • Arranged domestic and international travel, hotel and transportation needs for staff. • Processed financial documents including contracts, expenses, reports, invoices. • Managed building access and supplied key cards to employees and visitors. • Wrote email messages, memos and business letters for management. • Contact customers via phone and email to confirm deliveries and follow up with inquires. • Support departmental operations, including filing, monthly report preparation and vendor requisitions.

Education

MiTio

Dec 2020 – Apr 2021

Certificate , Medical Terminology

TEFL Full Circle

Jan 2020 – Mar 2020

Certificate, Teaching English as a Second Language

University of New Orleans

Sep 2014 – Dec 2018

Bachelor's, Elementary Education

Bunker Hill Community College

Jan 2012 – Aug 2014

Associate, Psychology

Skills

Languages