Jacquilyn Rose Astrero

eCommerce Customer Support | Virtual Assistant

Message

Intro

Manila, Philippines

Shopify Customer Support VA at Freelance

Studied Business Administration - Management at TRACE College

Joined August 5, 2021

Skills

Languages

English

Intermediate

Tagalog

Fluent

About

I'm a freelance Virtual Assistant and expert in customer support for eCommerce business such as Shopify and Bigcommerce. I help eCommerce store owners by proving excellent administrative, creative, and customer service support so they can focus more on what really matters on their business. If you are interested with my service, please don't hesitate to contact me here!

Experience

Freelance

Aug 2019 – Present

remote

Shopify Customer Support VA

Provides customer service via email, chat and social media. Process orders, issue refunds, track orders and replies to social media comments and chats. Coordinates with suppliers or agents regarding the stocks and inventories.

Education

TRACE College

Mar 2004 – Mar 2008

Bachelor of Science, Business Administration - Management