Jamaica Mindalano, Multi Task VA Worker, Administrative Assistant, Artist & Designer in Graphics, and Video & Audio Editor

About

Hello! I've been a graphic designer for over three years and have extensive experience creating graphics, audio, and visual imagery for product illustrations, and logos. I am passionate about design and have the capacity to develop exceptional designs with strong visual impact that meet the demands and objectives of clients. I am a talented, ambitious and hardworking individual, with broad skills and experience in microsoft offices, digital and printed marketing, social media, leading projects, organizing events, teaching, and administrative works. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure. A key strength is communication; building strong relationships with people in order to deliver the best results.

Experience

Freelance

Jan 2012 – Present

Philippines

Freelance Media Artist

• Promoted services by editing videos, photos and audios. • Managed material such as dialogue, sound effects, graphics and special effects to produce a final film or video product. • Edited and assembled recorded raw material into a suitable, finished product ready for broadcasting. • Reviewed and selected photos for promotion, publication, and dissemination. • Created the soundtrack by cutting and synchronizing to the picture, sound elements, such as production wild tracks, dialogue tracks, library material and rerecorded for final sound balance. • Hosted shows and events.

Davao Oriental State University

Aug 2018 – Mar 2022

Philippines

Administrative Assistant

• Developed the overall layout and production design for advertisements, brochures, magazines, and corporate reports, etc. • Created visual text and imagery concepts by using computer software to communicate ideas that inspire, inform, or captivate clients. • Edited Photos, videos and audios for school’s events promotion. • Provided clerical support to company employees by copying, faxing and filing documents. • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements. • Created and updated physical records and digital files to maintain current, accurate and compliant documentation. • Produced highly accurate internal and external letters and memoranda. • Drafted professional memos, letters and marketing copy to support business objectives and growth. • Handled client correspondence and tracked records to foster office efficiency.

Sutherland Global Services

Dec 2015 – Mar 2016

Philippines

Customer Service Representative

• Provided primary customer support to internal and external customers in fastpaced environment. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Consulted with outside parties to resolve discrepancies and create effective solutions. • Evaluated account and service histories to identify trends, using data to mitigate future issues. • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Education

Davao Oriental State College of Science and Technology

Jun 2011 – Jun 2018

Bachelor of Secondary Education, Arts, Music, Heath, Physical Education

Jamaica Mindalano

Multi Task VA Worker, Administrative Assistant, Artist & Designer in Graphics, and Video & Audio Editor

Skills

Languages