Jamal Jarrett, Workplace Architect

About

Workplace architect with over 10 of experience in IT. Throughout my career, I have consistently demonstrated my proficiency in designing, implementing, and maintaining complex IT infrastructures. My experience spans a wide range of IT domains, including network administration, system architecture, security management, and cloud computing. I have a proven track record of successfully leading cross-functional teams, managing critical projects, and delivering high-impact solutions aligned with organizational objectives.

Experience

Educational testing services

Sep 2022 – Present

Workplace architect

• Collaborate with Sales and Customer Experience teams to understand customer challenges and business goals. • Lead joint customer engagements, including technical onboarding and deployment. • Act as an advocate for customers, developing and executing mutual action plans to maximize value. • Proactively optimize customer platforms and provide subject matter expertise to drive success. • Facilitate knowledge sharing with the engineering team based on insights gained from customer engagements. • Gather customer feedback and insights to contribute to product enhancements and improvements. • Promote productivity discussions within the team for innovation and performance elevation. • Collaborate closely with business and IT teams to curate ETS’ data and analytical footprints. • Report to Enterprise Architecture and oversee enterprise/project level data design. • Develop and implement a robust data architecture strategy. • Architect and design data infrastructure, including databases, data warehouses, tables, views, and ETL processes. • Serve as a subject matter expert for the Data Services team and internal/external clients on key datasets. • Promote and provide support for BI solutions/capabilities to business and IT user communities. • Manage data source mapping, data movement, interfaces, and analytics to ensure data quality. • Facilitate understanding and insights from data through advanced analytics and data science for various business units.

Educational Testing Services

Apr 2019 – Sep 2022

Support Technician

• Lead AV architecture and design efforts for clients in various industries. • Collaborate with clients to define project requirements and objectives. • Develop detailed AV system specifications, including audio, video, control, and network components. • Oversee the selection and integration of AV equipment, ensuring compatibility and optimal performance. • Create comprehensive AV system schematics and documentation. • Manage project budgets, timelines, and resources to ensure successful implementation. • Conduct system testing, commissioning, and user training. • Provide ongoing support and maintenance for AV installations. • Stay up-to-date with industry trends and emerging technologies in audio-visual architecture. • Provided AV/IT support and systems administration for a diverse range of tasks. • Collaborated with cross-functional teams to ensure efficient AV/IT software utilization. • Contributed to project planning and execution, including product launches and enhancements. • Managed multiple projects simultaneously, meeting deadlines and budgetary requirements. • Delivered excellent customer service and problem-solving solutions to end users. • Maintained vendor relationships and managed vendor contracts. • Assisted in financial analysis, including operational and capital expenses. • Maintain and manage IT and AV technologies

BNP Paribas

Apr 2018 – Apr 2019

Audio Visual Project Manager

• Lead AV architecture and design efforts for clients in various industries. • Collaborate with clients to define project requirements and objectives. • Develop detailed AV system specifications, including audio, video, control, and network components. • Oversee the selection and integration of AV equipment, ensuring compatibility and optimal performance. • Create comprehensive AV system schematics and documentation. • Manage project budgets, timelines, and resources to ensure successful implementation. • Conduct system testing, commissioning, and user training. • Provide ongoing support and maintenance for AV installations. • Stay up-to-date with industry trends and emerging technologies in audio-visual architecture. • Successfully completed 30+ projects, including boardrooms, conference rooms, auditoriums, and video conferencing facilities. • Conducted regular project status meetings with stakeholders, providing updates on project progress, issues, and risks. Developed and maintained project schedules using project management software (e.g., MS Project) to ensure on-time project delivery. Implemented standardized project management processes and best practices, improving project efficiency and client satisfaction. Collaborated with sales teams to provide technical expertise during the pre-sales phase, contributing to winning new projects and contracts.

Education

General Assembly

Jan 2022 – Jan 2023

Certificate, Data Science

Institute of Audio Research

Jan 2011 – Dec 2013

Associates of Arts, Music Management

Jamal Jarrett

Workplace Architect

Skills

Languages