I'm a business relationship manager with three years experience in lead generation ,customer retention and support through various systems such as calls ,emails ,messages and CRM tools such as zendesk.
Experience
Kopo Kopo inc.
Jun 2023 – Present
Nairobi ,Kenya
Business relationship manager[independent contractor]
The responsibilities include lead generation, offering customer support to the acquired clients. It also involves managing a portfolio of 100+ clients ,training both new and existing customers and solving problems faced by customers under your portfolio.
