Jared O'Brien, Customer Service, Data Entry Professional ,HR Clerk

About

I am an experienced administrative professional with a demonstrated history of working in the healthcare industry. Over my extensive career, I have developed this art of being able to communicate with anyone at any given time. Knowledgeable in working in a fast-paced, high-pressured environment and a quick learner. A motivated self-starter and always looking for new opportunities to learn and grow in any industry. Interested in pursuing a career in customer service relations and customer experience. I am passionate about helping others and I am always looking for ways to contribute to my community. I have experience with customer service working at the hospital for nine years ,It. helped me to see the importance of being tactful when dealing with patients during stressful situations, to alleviate any tensions or problems . It was also rewarding helping patients and making them happy with my service.

Experience

North West Regional Health Authority

May 2014 – Present

Port of Spain

Health Information Clerk

• Deliver professional and friendly assistance to patients and other stakeholders • Provide administrative support with various tasks such as email/phone requests, tracking orders for medications and clinical tools, tracking and resolving requests to and from patient registration. • Ensure accurate data entry and maintenance of patient records and information such as test results and ward admissions. • Schedule patient appointments for outpatient clinics, coordinate with healthcare providers, and manage the appointment calendar efficiently • Collaborate closely with other team members to ensure seamless coordination and workflow in department. • Adhere to confidentiality and privacy regulations in handling sensitive patient information at all times.

Vemco Limited

Apr 2013 – May 2014

Diego Martin, Trinidad

Export Coordinator

• Follow through all aspects of order processing – coordination of production and warehouse transfers, credit approval and system generated invoices and credits • Liaise with Inventory, Logistics and Warehousing to ensure accurate and timely generation of invoices, picking of goods, arrival, loading and delivery of containers • Report directly to Customs Supervisor and then to Export Sales Manager • Assist the Export Sales Manager with any other responsibility deemed necessary for the successful completion of the export function

Education

Association Of Business Executives

Dec 2010 – Feb 2011

Certificate , Human Resource Management

St Anthony's College

Sep 2003 – Sep 2008

GED/ High School Diploma , Mathematics, English, French,Spanish, Electronics and English Literature

Jared O'Brien

Customer Service, Data Entry Professional ,HR Clerk

Skills

Languages