Jasmin Bacana

Customer Service Representative

Message

Intro

United States

Studied Education at University of Southern Mindanao

Consumer Services

Joined March 1, 2023

Skills

Languages

English

Advanced

About

I am a Licensed Professional Teacher and I've been in BPO industry for 4 years in total and that's email, chat, sms, inbound support and outbound caller. I love talking to people either on phone or in person. Knowing that I am helping them even motivates me. My experience in customer service for 4 years will be a big help for me to perform the task efficiently and effectively. I have a high value for excellent customer service and a lasting customer experience. This has been proven when I was awarded as one of the top agents in a cluster, Quarter 1 top 1 agent and Team top 1 agent.

Experience

VXI Global Holdings

Dec 2018 – Jan 2023

Philippines

Customer Service Representative

Handle customers' concern and providing resolution politely and professionally.

Education

University of Southern Mindanao

May 2013 – Jun 2018

Bachelor of Elementary Education, Education