Joane Galvan

General Virtual Assistant/ Ecommerce Specialist

Message

Intro

Davao, Philippines

Studied Financial Management at Aces Tagum Colleges System, Inc.

Financial Services

Joined June 26, 2023

Skills

Languages

English

Fluent

Tagalog

Native or Bilingual

About

Hello! I am a highly experienced virtual assistant and ecommerce specialist. I have been working as a virtual assistant for the past 3 years, with a focus on customer service, administrative support, and project coordination. Additionally, I have been specializing in ecommerce tasks for the past 2 years, providing assistance with setting up online stores, product listings, inventory management, and web development. With my diverse background and extensive experience, I am confident that I can provide exceptional results and an excellent customer experience.

Experience

VANTAGEBP

Jun 2020 – Dec 2022

Los Angeles, California, United States .

Ecommerce Specialist/ Seller Response

Ecommerce Operator/ Seller Response Specialists are responsible for providing customer service to online shoppers and retailers. They facilitate customer enquiries, process orders and assist customers with product selection. They also help to complete necessary paperwork and respond to emails in a timely and professional manner. They ensure accuracy and efficiency in ecommerce processes such as order processing, customer enquiries, returns and refunds. They maintain accurate records for the sales, customers and inventory. They also stay up-to-date with the latest industry trends to ensure that customers can access the best available ecommerce resources and services.

Education

Aces Tagum Colleges System, Inc.

Mar 2018 – Feb 2022

Business Administration , Financial Management