Jonathan Clarke, Experienced copy-writer

About

I am an experienced copy-writer, having been main writer of the blog of OnBoard CRM (

https://onboardcrm.com/resources/blog/)

for two years, then Mercatus (

https://mercatus.bg/blog)

and my own (very) part-time blogs (

https://lowerhopworthy.wixsite.com/website

and

https://jonathanmarketing.wordpress.com/

). I have also been a call-centre agent, experienced in marketing and technical support, most recently introducing Amazon Web Services partners to the marketing potential within their Amazon Partner Network and prior to that onboarding partners of Alcatel-Lucent and Nutanix.

Experience

Self Employed Freelancer

Jan 2022 – Present

Sofia, Bulgaria

Freelance copywriter

Experienced in writing marketing blogs, including SEO; content writing for webpages; proofreading others' articles and content; keeping up to date with current market trends.

Passcon EOOD

Oct 2022 – Jan 2023

Sofia, Bulgaria

Junior Analyst

Analyzing customer accounts for signs of illegal activity within U.S.A.. Spotting tell-tale patterns of activity for money laundering and betting in particular.

Tek Experts

Mar 2022 – Oct 2022

Sofia, Bulgaria

Customer Success Manager

"Onboarding" of new customers. Consulting on processes. Instruction on best practices for optimizing investments. Support for multiple accounts and multiple products.

Mercatus

May 2020 – Jan 2022

Sofia, Bulgaria

Chief Copywriter

- Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Prepare reports on account status - Collaborate with sales team to identify and grow opportunities within territory - Assist with challenging client requests or issue escalations as needed

self employed

Sep 2017 – May 2020

Sofia, Bulgaria

Freelance Copywriter

Keeping aware of developments in marketing and trying to better my efforts with training. Subject to time outside of that, developing my own blog - creating blogs on Wix (https://lowerhopworthy.wixsite.com/website), Wordpress (https://jonathanmarketing.wordpress.com/) and Medium (https://medium.com/@lowerhopworthy_58637), then generally copying each blog onto each of these sites.

OnBoardCRM

Oct 2017 – May 2020

Sofia, Bulgaria

Marketing Executive & Chief Copywriter

- B2B Copywriting for our company blog and social media using Google Docs, Salesforce Navigator - Lead qualification - Partner Onboarding, using Salesforce.com - Partner Adoption - Encourage partner collaboration - Report on results and achievement using Salesforce.com - Ensure 100% customer satisfaction

60K

May 2016 – Sep 2017

Sofia, Bulgaria

Technical and Customer Support Agent

Providing technical support to customers of bSkyb, then customer support to customers of Thomas Cook.

Echo Managed Services

Oct 2015 – Apr 2016

Bristol, UK

Meeting Setter

For the duration of the annual project and while government funds lasted, I set meetings for the National Apprenticeship Service with businesses to set up apprenticeships within businesses. The next project was for NTT Fundraising ringing contributors to encourage them to add Gift Aid to their donations.

Various schools simultaneously - English Language Center, Master Bulgaria, First English Language School

Sep 2011 – Jun 2015

Sofia, Bulgaria

English as a Foreign Language Teacher

Teaching English as a Foreign or Other Language for various schools including the English Language Centre + International House, Master Bulgaria, the I & I Centre, the English World Academy, the First English Language School and even the Regional Inspectorate of Education, teaching adult students of all levels from absolute beginners to advanced levels, achieving quick rapport and good results.

OnBoardCRM

Jan 2010 – Aug 2011

Sofia, Bulgaria

Business Development Manager

Business 2 Business telesales: telephoning prospective clients to ascertain their needs for our products, propose solutions to them and arrange meetings with business partners: follow up on such meetings to gauge level of interest and book further meetings to develop those areas.

I & I Center

Sep 2008 – Oct 2009

Sofia, Bulgaria

English Language Teacher

Since I am a native speaker I led conversational classes, helping towards the students attaining whichever qualifications they were studying. This included structuring each class specifically to the needs of the group or individuals involved.

Brolin Software Inc.

Apr 2008 – Sep 2008

Sofia, Bulgaria

Trainee Programmer

I programmed VisualBasic modules for use in the company's website, also including all necessary scripting within the web-pages to use the modules.

Sofia Language Centre

Jun 2007 – May 2008

Sofia, Bulgaria

English Native Speaker

I gave conversation classes, including to leading businessmen and civil servants, improving their use of and confidence with English. In this role, I was told that proportionately more of the school's students had improved with me than with my predecessors.

Education

International House Sofia

Jan 2012 – Jun 2012

International House Certificate, Teaching English as a Foreign or Other Language

SkillsTrain

Sep 2005 – Aug 2009

The Complete Accounts Professional, Accounting - Bookkeeping

Open University, Milton Keynes, UK

Oct 2004 – Jun 2009

B.Sc. (Hons), Mathematics

Computeach International Ltd.

Jan 2005 – Aug 2006

Fundamentals & Intermediate Studies, Information Technology

North Devon College

Jan 2001 – Jan 2003

Registered Managers' Award and NVQ4 in Developmental Care for Care Standards Act 2000, Management of Care Services

North Devon College

Jan 1995 – Jun 1997

City & Guilds Advanced Management for Care, Management of Care Services for Registered Homes Act 1984

Joblink Training

Sep 1993 – Jan 1995

Certificate, Diploma then Advanced Diploma, Information Technology

Bicton College of Agricultural College

Sep 1993 – Jun 1994

Agricultural and Horticultural Accounts Phase 3, Accounting - Bookkeeping

Budehaven School

Jan 1981 – Jun 1985

4 'A'-levels and 9 'O'-levels, Mathematics (A), Music (B), Physics (C), Chemistry (D): Additional Mathematics (A), Mathematics (A), Music (B) French (B) Physics (B), English Language (C) Chemistry (C) Biology (C) Economics (C)

Jonathan Clarke

Experienced copy-writer

Skills

Languages