Joyce Tobji Ayoub, Administrative Office Manager

American Systems

Jul 2012 – May 2017

Lebanon

Administrative Office Manager

Managed day-to-day operations; supervised and coordinated activities of translators and 20+ Trainers that train the Lebanese Armed Forces. Performed daily coordination with the Lebanese Armed Forces and the Office of Defense Cooperation at the US Embassy. Assisted the Team Chief in daily meetings at the Lebanese Ministry of Defense and different Lebanese Armed Forces bases with senior level officers. Assisted in translation when needed. Prepared and maintained budgets, expense reports, cash reconciliations and operational reports and records. Requisitioned and purchased training aids and supplies for more than 50 Training Courses. Performed all local procedures to maintain operational office. Ensured accountability for all office equipment and equipment provided for trainers. Procured inventory and office stationery. Improved a unified format for all memorandums, daily reports, monthly reports, quarterly reports, after action reports, training plans, calendars, letters and e-mails. Maintained information, updates, and attended all Housing Board meetings and Conference Calls with American Systems Head Office in North Carolina. Planed, prepared, and devised work schedules, according to budgets and workloads. Developed improved administrative procedures and Standard Operating Procedures. Prepared consolidated administration related reports and reviewed documents. Provided orientation for new employees and set priority of work. Conducted presentations in the Head Office in US about the Lebanese culture, code of conduct and protocol tips for incoming trainers. Prepared different power point presentations about the program. Interviewed and hired local translators. Arranged travels and reservations for all CTP members and visitors. Organized recreational trips for CTP Team.

Joyce Tobji Ayoub

Administrative Office Manager

Skills

Languages