Joycelyn Srodah

Efficient Administrative Assistant | Experienced Head cashier and Virtual Assistant | Committed to achieving Organizational Objectives.

Intro

Accra, Ghana

Studied Project Management at African University College of Communication

Consumer Services

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Joined October 30, 2024

Skills

Languages

English

Advanced

About

I am a dedicated person with a strong background in customer service, administrative assistant, cashier, virtual assistant and project coordination, known for my ability to solve problems, adapt quickly, and communicate effectively. I thrive in dynamic environments and enjoy roles that allow me to collaborate across teams, develop new professional skills and contribute to operational improvements. My work interests lie in enhancing customer experiences, drive organizational strategies, and driving measurable results that align with company goals. One of my strongest ideas is that clear proactive communication is essential to building lasting client relationships and efficient teamwork. I am also a strong advocate for continuous learning, believing that staying updated on industry trends and tools allows for greater adaptability and innovation. I am excited about the opportunity to contribute these skills and perspectives to your team. I believe my proactive approach and dedication to continuous improvement will make me a valuable addition to your team.

Experience

Domexon Ltd

Dec 2022 – Jul 2024

Greater Accra Ghana-Laterbiokorshie

Administrative Assistant

1.Prepare meeting agendas and coordinate logistics 2. Supervise and train office staff in procedures and software 3. Conduct internal and external surveys and compile data and statistics 4. Maintain filing systems, clients contact databases, and employee data. 5. Answer and forward phone calls, emails, and follow up on inquiries. 6. Schedule meetings, appointments and travel arrangements. 7. Prepare presentations for conference and seminars, distributes documents such as memos, letters and spreadsheets.

Education

African University College of Communication

Sep 2022 – Present

Degree, Project Management