Judymargaret Mugo

Customer Service Representative/Outbound Sales Representaive / Lead Generation

Message

Intro

Nairobi, Kenya

Studied FINANCE AND MARKETING at KCA UNIVERSITY

Consumer Services

Joined February 20, 2024

Skills

Languages

English

Native or Bilingual

About

Driven and results-oriented Sales Representative with over 4 years of experience. Adapt at building strong client relationships, understanding customer needs, and delivering tailored solutions that drive revenue growth. Proven track record of consistently exceeding sales targets by 45% annually. Exceptional communication and negotiation skills with a deep understanding of the sales cycle, from prospecting to closing. Passionate about creating value for customers and thriving in fast-paced, dynamic environments. Ready to bring strong sales acumen and a customer-first approach.

Experience

Engie Energy Access

Jan 2019 – Nov 2023

Nairobi-Kenya

Lead Generation/ Outbound Sales Representative

1. Sought out new clients by using current established network of contacts with attendance at industry trade shows, conferences and workshops. 2. Educated new and existing customers about the features and benefits of products for sale by visiting clients on site and demonstrating potential uses and solutions. 3. Provided timely and comprehensive solutions and answers to client questions about product issues when asked. 4. Created detailed sales contracts for new and existing clients when products and services were ordered and walked the customer through all of the terms and sections. 5. Using Software as a Service (SAAS) tools such as Salesforce 6.Close a sale.

Education

KCA UNIVERSITY

Sep 2013 – Nov 2017

BACHELORS OF COMMERCE, FINANCE AND MARKETING