Kitti Molnar

Data Entry and Customer Service Expert

Message

Intro

Tarragona, Spain

Studied Marketing and Advertisement at Eotvos Jozsef Foundation School

Consumer Services

Joined October 9, 2024

Skills

Languages

English

Native or Bilingual

Hungarian

Native or Bilingual

Catalan

Advanced

Spanish

Basic

About

With over 12 years of experience in customer-focused administrative roles and 7 years specializing in high-volume data entry, I’m passionate about delivering accuracy, efficiency, and positive client interactions in every project I undertake. My professional journey has spanned data management, customer service, and content creation, giving me a well-rounded skill set and a keen eye for detail, especially when handling complex data projects or supporting customers. I’m experienced in managing diverse responsibilities—from uploading, editing, and maintaining eCommerce content across platforms to resolving customer inquiries with empathy and efficiency. My expertise in Google Workspace, CRM tools, and data accuracy has enabled me to tackle large-scale projects, consistently meeting tight deadlines without sacrificing quality. One of my recent achievements involved processing over 2,000 handwritten pages with 99% accuracy, a testament to my dedication and meticulous approach. Currently, I’m looking for remote, part-time or full time opportunities in Data Entry, Customer Service, or Administrative Support. I’m particularly interested in roles where I can continue to use my strengths in data management and client support, ideally with flexibility to work from home. If you’re seeking a dedicated, detail-oriented professional who is committed to adding value and efficiency, please feel free to connect!

Experience

Badiani Firenze

May 2023 – Sep 2024

Palamós, Spain

Team Supervisor

Creating Team schedules, completing multiple action reports during the day, upholding store standards Client relations, organising team meetings, ensuring that latest promotions were actioned in store Cash handling with daily and weekly financial reports, frequent zoom meeting to discuss budget and goals

Private Clients

Aug 2019 – Apr 2023

Remote Working - WFH

Virtual Assistant

High volume data entry and transcription projects, various task with Google Workspace Content creations from short videos, photo editing to Social Media Content Responding to emails, organizing online meetings, making calls on behalf of clients, chat support

La Sol Travel Agency

Apr 2015 – Aug 2019

Remote - WFH

Customer Care Specialist

First contact to reserve, alter and cancel bookings on the phone, online chat or email Dealing with compaints and finding resolutions in a timely manner Data entry, managment of clients data and payment processing

Soak and Sleep Ltd

May 2012 – Apr 2014

Guildford, UK

Trade Manager

Creating and sending invoices to all clients, chasing outstanding invoices, processing orders Customer relations management in trade department Up selling products for better revenue, reaching set goals Switchboard operation (Zendesk), dealing with high volume of calls

Quarks Internet Cafe

Dec 2009 – Apr 2012

Guildford, UK

Store Manager

Staff management from holidays to rotas, training and inhouse regulation, safety drills Designing in store promotions with materials (vouchers, leaflets). IT based assistance and services

Education

Eotvos Jozsef Foundation School

Sep 2004 – Sep 2006

Barchelor`s Degree, Marketing and Advertisement