Lan Pham, Inner Coach and Consultant (Lead You to the Truth in Youself)

BIGMAT HOME & DIY SUPERSTORE

Jul 2021 – Present

Home-based (Online Work – part time 2 hours a day)

Sourcing Specialist

- Conducting product research and souring for new suppliers and vendors - Conducting market research to keep abreast of emerging trends and business opportunities. - Manage the sourcing activities for BigMat Malta Home & DIY Superstore, coordinating with Supplier/ Manufactures in Vietnam, China, India, Bangladesh, Indonesia, Malaysia, Thailand, Spain…. to meet the needs of customers which is not limit from Hand tools, power tools, garden tools, brown goods (household and kitchenware), indoor and outdoor furniture (wooden, polyrattan…), parasols, planter, swimming pool… etc. - Evaluate suppliers to meet company’s demands of products and services requirements. - Negotiate price with suppliers/manufacturers base on order quantity and leadtime. - Negotiate with forwarder/shipping company for best freight charges - Coordinate with internal departments to execute new projects. - Analyse selling price in BigMat and sourcing price. Make presentation to compare the price and submit to BOM for next step.

Tan-Viet International SA/VIFON Joint Stock Company

Dec 2010 – Mar 2021

913 Truong Chinh – Tay Thanh Dist - HCMC

Nonfood Category Sourcing Manager/ Key Account Manager

- Manage the sourcing activities for a retails chain (Biedronka) w/over 3000 stores all over Poland, base on market trend in alignment with Customer and Corporation’s strategic plan to achieve best profit. - Drive vendor sourcing/evaluate, product develop activities w/in assigned area such as VN and Southeast Asia to find items to purchase. Provide leadership and necessary support to subordinate team members to ensure on time execution and quality products that meet or exceed our customer’s needs/expect. - Lead the NF Team and Buying activities for a defined product groups by coordinating w/Suppliers in VN, Thailand, Indonesia, Cambodia…, to meet the needs of client in order to achieve finance & commercial targets. This include participating in Price/Trading terms negotiations, Order execution. Develop & select profitable items of all NF products (ready garments, shoes, handicraft, planters, toys, home deco, household, furniture, kitchen and tableware, etc…) - Attend exp exhibitions in VN, Thailand to get the market update & seek new suppliers. - To lead the Exp Team in focusing on Growing and Developing sales volume. Maintaining and Expanding relationships w/existing customer together w/generating new business on food items (instant noodle, pho, chilli sauce, soysauce, rice, fruit in syrup….) - Present/Offer new develop products to Cust. - Coordinate w/internal Dept to execute new projects (R&D, QA, design, material, production plan..) - Deal w/the arising issues, quality claims from the Cust. - Conduct suppliers audit B4 business co-operation start. Assess Supp capacity and capability to allocate the order. - Execute buying trip/meeting from A-Z, pre-trip, itinerary set up. - Order execution and resolve product and production issues on a timely and proactive manner. - Coordinate & work closely w/colleague in HQ on strategic initiatives regarding client needs to develop new products and bring them to shelf. - Prepare GA, SC & sign it on behalf of the company.

Lotte Vietnam Shopping Co., Ltd

Jul 2008 – Nov 2010

469 Nguyen Huu Tho – Tan Hung Ward- Dist.7 - HCMC

Nonfood Merchandiser (Cultural)

- To manage the Cultural account for and on behalf of Lotte Shopping Vietnam. Demonstrate expertise in contract negotiations including but not limited to Trading term, Price negotiations, credit term, rebate, Discount, trade marketing term, Anniversary, new branches…, Order execution. Develop and select profitable new items of stationeries (office and student supplies) , toys, hobbies and DIY products. - Control how to find an effective price solution if competitors undercut from Price Survey data to adjust the collision. Supervise the price and announcing outdated products at the stores for not to lose sales opportunities - Sourcing for the new supplier/manufacturer to find new items to purchase. - Negotiate with suppliers for post mail products and price to beat the price of competitors. - Be responsible for the turnover of the department in charge.

ANDIRA VIETNAM (Rep office)

Sep 2005 – Jun 2008

Hoang Anh Safomec Building- Unit 401- Thanh Thai St. Dist 10 - HCM

Senior Merchandiser

- To manage the indoor and outdoor furniture sourcing activities for and on behalf of Andira Vietnam. - Sourcing for the new suppliers/manufacturers (when necessary). - Follow up an order from development thru ship out, including payment involved. (sample development, samples collection, review and check counter samples together with technician basing on Customer’s requirements, price quotation, price negotiations, order execution, shipping date and terms…) - Compose packing instruction for specific order base on packing manual from Customer, send to factory & Inspector request them to follow. - Cross check between Forwarder and Factory to make sure goods ship out on time. - Check and confirm all shipping documents.

SRL Trading. Ltd (Rep office)

Aug 2003 – Aug 2005

Room 204 Me Linh Point Tower – 02 Ngo Duc Ke St. Dist 1 - HCM

Customer (Sales) Services Representative/ Administrator (leather for shoes)

Main Duty: A/ As a Customer Services Representative: - In charges of all issues and deal with Customer in Vietnam market - Visit Customers whenever claim raised. - Check the quality of arrival goods together with customers and settle the claim to them following the SATRA Quality Co-efficient method and company’s policy. - Register Claim in System of Company and inform all related departments/staffs for their follow up (Production or finance department). - Summarize the sales report and claim quantity of Customer/Brand for Sales Meeting strategy B/ As an Administrator: - Front office operator : act as a Receptionist in answering, screening phone call and forwarding to the right person/department. - Familiar with all office equipment (photocopier, printer, fax, scanner…) - In charges of all administrative papers & affairs of the company: renew license, register labor for both local and ex-pat staff… etc. - Responsible, manage and process all financial reports, payroll tax declaration for employee, payment vouchers. Check and pay all bills/invoices, prepare office expense report, hotel and air-ticket reservation. Apply/extend visa or residence permit for ex-pat. Record keeping and file. - Responsible for daily office management, office rental, manage travel schedule of company car, boooking airline tickets for staffs,…other tasks - Ability to handle multiple complexity jobs with steady nerve

Madison Trading Ltd – Rep office (Footwear trading business: Hi-tec, Next, Spalding, Dunlop...)

Apr 1998 – Apr 2003

04 Phan Thuc Duyen St – Ward 4 – Tan Binh Dist. HCMC

Shipping Supervisor/Logistics

Main Duty: 1. Follow up an order from development thru shipping 2. Provide weekly loading schedule to all related person/offices (Hongkong/USA/UK/Taiwan). 3. Book vessel to forwarder 4. Advise shipping instruction to factory and request them to follow the loading plan 5. Check and collect all original shipping documents and send to Customer. 6. Advise full vessel info to Customer after ship 7. Prepare weekly/monthly/yearly report of shipped orders to Taiwan/Hong Kong/USA/UK Planning: 1. Received orders forecast from Head Office. Analyze and balance to factories. 2. Analyze factories capacity and orders commitment and confirm buy plan/PO received. 3. Follow up production schedule and shipment control. 4. Cooperate with QC staffs for any issues related to shipment to catch shipment on time. 5. Analyze factories and new sourcing and communicate to Head Office for future capacity planning.

Lan Pham

Inner Coach and Consultant (Lead You to the Truth in Youself)

Skills