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Laura Guerra

Virtual Assistance | Database, Call Center

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Intro
Puerto Ordaz, Venezuela
Joined July 17, 2021

Skills

Languages

English
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Fluent
Spanish
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Native or Bilingual
About
I've been in the customer service industry for over 4 years. I can handle customers inquiries, assisting with concerns and resolving issues either by face-to-face, phone, email or chat. My work experience goes from recepcionist, administrative assistant to an insurance sales agent. I speak spanish (native) and english (fluent). Also, I have done some translations: english to spanish (school homework, essays), so I can help with translations if needed !
Experience
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Lloyds Insurance Agency INC
Jun 2021 – Jun 2022
TX, United States
Call Center / Insurance Agent
Insurance sales agent, call center and customer service.
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ACBL de Venezuela, C.A.
Mar 2019 – Aug 2021
Venezuela
Recepcionist - Administrative Assistant
Attention to the general public both directly and by telephone. Receipt and review of invoices. Purchase requisitions processing. Scheduling appointments. Administrative information. Area control. Planning and execution of company events.