Lawrence Guo

About

I've been an office admin with years of experience dealing with upper management, employees, other businesses as well as customers. My tech-savvy nature allows me to excel especially in remote environments and my office experience has made clerical, administrative, customer service, and various tasks around the office second nature as I've worked in start-up mode environments as well.

Experience

Woodbury Liquors

Mar 2020 – Apr 2021

Monroe, NY

Assistant Manager

• Conducted simple interviews on new hires for business in addition to termination • Processed payroll bi-weekly for (3+) employees, including related inquiries • Kept track of inventory via Excel spreadsheet of incoming/outgoing and on-order products in preparation for business valuation and handover to new owner/management • Simple troubleshooting for computer and POS software in store

GoldenHome Cabinetry USA

Oct 2016 – Mar 2020

Cranbury, NJ

Office Manager

• Assisted in the startup of two GoldenHome locations prior to its grand opening in various fields: computer and software setup, hiring required staff for setup, opening events coordination/planning, cost negotiation for event staff and more • Processed bi-weekly payroll for (20+) employees on time, including garnishments, travel/mileage reimbursements, misc. reimbursements along with responding to payroll inquiries • Conducted interviews and hires for new office team members in addition to termination and simple HR responsibilities such as conflict resolution, questions and interpreting and explaining HR policies, procedure/standards for new hires • Kept accurate records/notes of communication between employees, resulting in the decrease of conflict resolution escalations in addition to developing and improving relationships between employees both current and newer hires with minor events within the company • Monitored office/warehouse expenses such as office/field supplies and equipment in addition to other maintenance/service calls required for smooth business operations and maximize productivity during outages • Performed various steps in order processing/purchasing from purchase order creation, submission, confirmation, delivery scheduling (LTL/FTL/Overseas Included) for shipping/receiving, and more • Checks the accuracy of inventory against purchase orders monthly • Prepare and approve vendor checks and petty cash, while maintaining records of transactions in QuickBooks • Communicate with shareholders and vendors on payments, invoice errors, and any account-related questions/issues • Updated/modified documentation on general business and technical procedures as needed/required • Troubleshot and resolved office equipment issues to minimize service visit costs • Monitored as well as purchased required office/warehouse supplies to ensure optimal performance of the business

Windfall Group

May 2012 – Oct 2014

Chicago, IL

Marketing Assistant

• Implemented marketing materials including property fliers, proposals, tour books and floor plans • Strategized writing content, aiding the copywriter; managed and tracked content on social media with tools • Supported in the creation of banner advertisements and other marketing channels to result in 15% growth • Collaborated with teams overseas designing creatives & marketing materials • Implemented various advertising campaigns in a timely matter utilizing ECRM, various social media channel, video advertising and other channels • Executed multi-channel marketing campaigns including: catalog, website, video, e-mail and social media • Coordinate and merchandise catalog pages including layout, photos and designs • Provided assistance and insight with multichannel marketing plans involving promotions looking for potential opportunities • Redesigned logo for increase simplicity and impact for consumers • Delivered administrative support for the president, vice presidents and managers of the company • Proofread and prepared memos and documents to ensure error-free correspondence to professionally represent the company

Windfall Group

May 2011 – Sep 2011

Cleveland, OH

Social Media Intern/Office Assistant

• Aided team with marketing research and creating presentations • Assisted in the analysis of popular brands and trends in China for local demographics • Researched sales and marketing opportunities to ultimately increase sales • Provided general administrative and organizational support to executives • Performed daily and weekly administrative responsibilities which included proofreading, transcribing handwritten notes, invoices, pay records, balance sheets and more

Education

Hofstra University

Aug 2007 – May 2012

BBA, Marketing/International Business

Skills

Languages