Leigh Bajado, Operations Lead/Admin Officer

About

Productive Operations Lead and an Admin Officer practiced in business and employee management. Bringing nine (9) years experience overseeing day-to-day activities and demonstrated track record of success by being dedicated to making real world contributions, multi-tasking, managing projects and prioritizing customers needs. Decisive leader and strategic problem solver with excellent communication and planning abilities.

Experience

Activation Machine Inc

Feb 2021 – Sep 2022

Philippines

Operations Lead/Project Lead

Supervised Area Coordinators • Coordinate and implement programs in area of supervision • Coordinate with clients representatives pertaining to the project • Handled orientation and training on programs and product training for Area Coordinators • Submit accurate reports on time and in full • Assisted in pre-hiring for Area Coordinators and Brand Ambassadors as needed. • Delivered exceptional customer service through direct communication with clients and team members • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information • Conducted performance reviews, providing feedback and scores to each Area Coordinator • Performed any other task as assigned by superiors from time to time.

Activation Machine Inc

Nov 2016 – Feb 2021

Philippines

Admin Officer

• Carried requests of and assigned tasks by the General Manager • Processed application and renewal of business permits of parent company and its sister companies • Photocopying, printing, scanning and safekeeping various and important company documents such as, but not limited to Contracts, Business Permit, Client’s Master Service Agreements • Supervised the company warehouse including monitoring of incoming and outgoing stocks • Managed schedule of liaison associates and messengers • Responsible for collecting daily time records of all employees nationwide to be submitted to the finance department for payroll processing • Handled payroll of project-based employees and releases their salary twice a month • Assisted employees application for cash cards and its distribution to different regions • Prepares report for budget request for birthday celebrants and office expenses • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls • Safety Officer 2 (SO2) • Processed insurance application and claims for fire, vehicle and accident insurance; manages more than 1000 employees in the Group Accident Plan insurance and 100 employees for medical insurance. • Assisted procurement in purchasing of materials for a project • Created poster and infographic using Canva

Activation Machine Inc

Jan 2015 – Oct 2016

Philippines

Operations Admin Associate

• Assisted operations department in processing permits for events/activity • Collated reports from team leader • Collated daily time record for project base employee nationwide • Handled a special a project requested by our client GlaxoSmithKline (GSK) wherein we are having a disease awareness program for cervical cancer and hepatitis in different companies in the Philippines.

Activation Machine Inc.

Sep 2013 – Dec 2014

Philippines

Project Coordinator / Team Leader/ Encoder

• Coordinated directly with the client and ensure to reach the goals by delegating task to the members. • In-charged of negotiating, scheduling, cost control, risk management, project documentation, plans and reports • Recognized high performance and rewarding accomplishments of employees under my supervision • Ran day-to-day operations • Guiding and creating an inspiring team with an open communication culture as we completed the project • Motivate team members by continuously acknowledging their efforts • Encoded data, compiled, sorted and scanned documents

Education

International Electronics and Technical Institute

Jun 2011 – Jun 2013

Vocational Diploma, Information Communication Technology

Leigh Bajado

Operations Lead/Admin Officer

Skills

Languages