Leslie Ann Dayoan

General VA, Social Media Manager, Customer Service Representative and Technical Support

Intro

Trece Martires City, Philippines

Studied Healthcare at University of Northern Philippines

Consumer Services

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Joined April 17, 2023

Skills

Languages

English

Fluent

Tagalog

Native or Bilingual

About

Hi Im Leslie! I am a General VA and a Social Media Manager with more than 3 years, I am also a Customer Service Representative and Technical Support with 5 years of experience who enjoys helping entrepreneurs run their businesses. I support business owners to run and expand their operation and takes care of there customers and their business so they could relax knowing they choose the best Virtual Assistant.

Experience

Flower Shop

Dec 2019 – Mar 2023

United States

Social Media Manager/Virtual Assistant

I recently worked as a social media manager responsible for all email management, complaints, engagement, and administrative tasks. My primary role is to manage social media campaigns and develop relevant content topics to increase brand awareness through the effective use of social media outlets. And I also need to make sure to interact to our customers and take care with there questions and inquires.

Teleperformance

Feb 2022 – Feb 2023

Pasay, Moa

Technical Support Representative

I worked in a Telecommunications base in the U.S. as a Advance Technical Support where I received phone calls from customers or clients. And I'm responsible for providing support and assistance to users who needs help with technical issues and concerns.

IQOR

Jul 2018 – Mar 2020

Dasmariñas

Customer Service Representative

I worked in a Telecommunications base in the U.S. as a Customer Service Representative where I received phone calls from customers or clients. And I'm responsible for providing support, sales, addressing concerns, and answering questions.

Alorica

Jan 2016 – Mar 2018

Ilocos Norte

Customer Service Representative

Education

University of Northern Philippines

Jul 2010 – May 2014

Bachelor in Medical Laboratory Science , Healthcare