Louise Qualter, Management Consultant/Business Analyst

About

Louise is a business consultant with over four years experience. She has worked on a variety of advisory projects for clients in the financial services and technology sector as an analyst and consultant. Experienced in stakeholder management, financials management and data analysis she is a certified Prince 2 Practitioner.

Experience

PricewaterhouseCooper Ireland

Jun 2021 – Present

Dublin Ireland

Management Consultant / Business Analyst

In the PMO team for our tech client's global transformation, I led the transition from outsourcing withholding tax filings to an in-house solution, optimizing SAP for tax compliance. Internally at PwC Ireland, I contributed to client analysis, forecasting, resourcing, and strategy. Managing financials for two priority tech clients, I oversaw a €500k SAP project. Improved response rates were achieved by addressing queries promptly. Automation of reporting through Data Studios enhanced operational efficiency, complemented by Salesforce dashboards for senior management updates. Financial acumen was crucial in operationalizing internal financials. Billing and invoicing management for tech clients involved SAP Ariba, reports, and trackers. Risk and quality management were paramount, addressing potential issues and ensuring project success. Reducing onboarding times by 50%, I streamlined processes and efficiently resolved a significant aged debt issue (€360k payable over 120 days). This demonstrated a commitment to efficiency and problem-solving. The role combined project management, budget coordination, financial reporting, risk management, and process optimization. This comprehensive approach contributed to the success of the global transformation initiative. Lessons learned will guide future endeavors, fostering innovation and adaptability in the evolving tech landscape.

KPMG Ireland

Sep 2019 – Jun 2021

Dublin Ireland

Financial Data Analyst / Credit Analyst

In KPMG's Transaction Services department, as a Financial Data Analyst, I played a vital role in implementing a recoverable strategy for non-performing loans for a major Irish commercial bank. Responsibilities included meticulous data collation, verification, and organization from banking systems, using tools like Excel for effective loan remediation. Due to my exceptional performance, I earned a promotion to a restitution project. I conducted a thorough review of fees and interest overcharged, identifying categories requiring manual calculation not supported by existing models. I created an instructional manual for the manual calculation of borrowers' interest overcharged. In addition, I actively contributed to the PMO by developing and updating weekly reports, RAID Logs, and Business Requirements Documents, showcasing my commitment to comprehensive project management support. Simultaneously, as a Credit Support Analyst in the same department, I engaged in inbound and outbound calls with mortgage customers, processed payments, and effectively resolved complaints. I facilitated discussions for clients with credit card and personal loan accounts, processing applications for temporary payment modifications and Covid-19 payment plans for mortgage loan accounts. In summary, my roles within KPMG's Transaction Services department underscored my versatile skill set, from intricate data analysis for non-performing loans to managing credit support functions, reflecting a commitment to precision, efficiency, and client-centric solutions within the complex financial domain.

Education

Kubicle

Jun 2023 – Jul 2023

Professional Diploma in the Fundamentals of Generative AI, Generative AI

Kubicle

Apr 2023 – May 2023

Professional Diploma in Data Visualisation with PowerBi, Powerbi

University College Dublin

Nov 2020 – Feb 2021

Professional Diploma in Ecommerce, This curriculum covers eCommerce fundamentals, market analysis, strategy, consumer behavior, digital marketing, logistics, CRM, user experience, and platform selection.

University College Dublin

Sep 2015 – Jun 2019

Bachelor of Commerce, Modules include: IT for Business, Data Analytics, Project Management, Business Law, Economics & Finance, Digital Marketing, Chartered Accounting Proficiency 1

Louise Qualter

Management Consultant/Business Analyst

Skills

Languages