Dedicated customer service professional with a strong background in handling inquiries, resolving customer concerns, and delivering exceptional experiences. Skilled in multitasking, problem-solving, and maintaining accurate documentation while ensuring customer satisfaction. Skilled in phone etiquette, data entry, and Microsoft Office applications. Thrive in fast-paced environments and enjoy working collaboratively to provide top-tier service.
Experience
The Charmery
Apr 2023 – Aug 2024
Shift Lead
Managed daily operations, supervised employees, and ensured high-quality customer interactions.
Resolved customer inquiries with professionalism and efficiency, maintaining company standards.
Maintained accurate records of transactions and interactions to improve customer satisfaction.
Dominoss pizza
Sep 2022 – Apr 2023
Customer Service Representative
Provided customer support via phone and in person, resolving issues efficiently.
Handled multiple tasks simultaneously, ensuring seamless service delivery.
Documented customer interactions accurately to support business operations.
