Mahamudul Hasan, Experienced on Fintech/Digital MFS/Relationship Management/Customer Service/Key account Management/B2B

About

An enthusiastic and dedicated marketing graduate with over 9 years experienced in the sales industry. Extremely organized with the ability to work both independently of own initiative or as part of a successful team, demonstrating the motivation and multi-tasking abilities required to meet demanding deadlines while maintaining the highest of standards. I am currently looking for a new and challenging position as a key account manager where I can develop my site-based experience.

Experience

Nagad Limited

May 2020 – Apr 2023

Dhaka,Bangladesh

Key Account Manager

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition • Closing all possible opportunities to achieve new acquisition that aligned with monthly targets • Achieving monthly sales targets by identifying and developing new customers • Initiate different programs to roll out new contacts and opportunities • Keep management updated regarding market leading updates and competition updates • Ensure the correct products and services are delivered to customers in a timely manner • Daily liaison with other members of the team to provide information and ensure that customers receive • Ensure high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet

IFAD Enterprises Ltd

Feb 2017 – Apr 2023

Dhaka

Senior Sales Executive

• Identifies business opportunities by identifying prospects and evaluating their position in the in the industry, researching and analyzing sales options. • Sells products by establishing contact and developing by relationships with prospects, recommending solutions. and managing a portfolio of key accounts • Ensure revenue growth and developing new customers • Identifies product improvements or new products by remaining current on industry trends, market activities and competitions • Manage 3 to 4 team members to run the smooth operation.

Banglalink

May 2016 – Dec 2016

Dhaka

Monobrand Business Executive

• Achieving monthly sales targets by identifying new customers • Ensure to increase revenue by selling device/sim/modem/internet data/insurance coverage • Digital ticketing service through online • International roaming customer service

Banglalink

Jul 2015 – Apr 2016

Dhaka

Care center Officer

• Utilize computer technology to handle high call volumes • Promoting company’s new products and services • Meet sales targets and call handling quotas • Sell products and services

Education

Independent University Bangladesh

Sep 2016 – May 2019

Executive Masters of Business Administration(EMBA), Marketing

Daffodil International University

Jul 2007 – Feb 2013

BBA, Finance

Mahamudul Hasan

Experienced on Fintech/Digital MFS/Relationship Management/Customer Service/Key account Management/B2B

Skills

Languages