Responsibilities:
1. Undertake daily tasks to ensure the functionality and coordination of the department’s activities
2. Coordinates and maintains relationships with customers to assist them and intra-department Personnel with general technical product support.
3. Booking events for the company to attend
4. Customer Survey Calls
5. Assistance in the creation of marketing material, email teasers and letters
6. Answer inquiries in a timely and professional manner
7. Market Research
8. Coordinate communication between clients
9. Coach and develop other individuals in the office
10. Answer incoming calls and assume other receptionist duties when needed
Grupo gerontologico Mas Vida
Nov 2016 – Feb 2020
Communoty manager
Responsibilities:
1. Created, maintained and expanded Destination masvida's social media presence on a variety of platforms (Facebook Instagram, LinkedIn,etc.)
2. Handle paid social advertising in Facebook Ads
RK Software, Inc
Jan 2018 – May 2018
Astoria, NY
Digital marketing specialist
responsibilities:
1. Manage digital advertising efforts to drive traffic to our site and increase sales
â—¦ Handle paid social advertising and AdWords, Facebook Ads, Amazon, Instagram campaigns
â—¦ Manage campaigns from start to finish including:
â–ª Setting campaign objectives and goals
â–ª Copy and creative
â–ª Audience targeting and budgeting
â–ª Monitoring live campaigns
â–ª Reporting/analyzing results
2. Build and execute email campaign strategy
â—¦ Segment lists of customers and subscribers to target for newsletters, blog posts, new product announcements, specific product discounts, abandoned carts, etc.
â—¦ Create email templates and customize per campaign (mail chimp)
â—¦ Analyze and make suggestions based on results
3. Monitor and implement SEO strategy and rankings
â—¦ Monitor page rankings/track movement
â—¦ Keyword research and implementation to continuously improve visibility
4. website updates and e-commerce strategy
â—¦ Use available tools (Google Analytics, Bigcommerce analytics) to report and make recommendations
â—¦ Manage new products on website (pricing, promos, filters, collection pages etc.)
• Manage company blog
â—¦ Develop monthly blog calendar
â—¦ Propose highly searched topics
â—¦ Write optimized content
5. Develop other strategies to drive traffic and increase web sales