Maribel Olivares Medina , Spanish Medical Specialized Interpreter

About

A highly qualified, productive, and detail-oriented Medical Interpreter with a Bachelors Degree in Accounting, who has over 3 years of experience in different fields such as Translation/ Interpretation in a variety of fields like Financial Accounting, Engineering, Customer Service, and Medical. Displays considerable strength in Software implementation and data analyisis.

Experience

Language Services Associates

Jan 2020 – Present

Mexico

Over the phone Medical Specialized Interpreter

Participated as a neutral party in the role as conduit of information between the provider and the Limited English Proficient person. Ensured that information pertaining to the patient's outpatient or inpatient services, such as hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. Ensured to efficiently address questions or concerns that the patient may have. Ensured that all policies and procedures related to process, service, and employee work rules are followed. Maintained confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts

Language Line Solutions

May 2018 – Jan 2020

Mexico

Over the phone Medical Specialized Interpreter

Acts as a conduit of information providing precise and accurate interpretation of critical medical information given by the health care provider according to the patient’s needs into equivalent terminology in the patient’s language. This may include, but not limited to, consents for treatment, medical history and physical assessments, diagnosis, treatment recommendations, patient education, follow-up instructions, etc. Maintains accurate daily records for all the services provided within the company database for billing purposes. Optimizes the client experience with interpreting services by always striving to develop a relationship of trust and respect with the patient and health care provider, by adopting a caring, attentive, but discreet and impartial attitude, addressing his/her questions, concerns and needs.

KLS Trademark Associates

Nov 2016 – Nov 2017

Vancouver, Canada

Administrative Assistant

Created new files to reflect customer business activity in various countries and reviewed source documents to ensure accuracy. Registered Accounting transactions into QuickBooks and generated the correspondant invoice, and sent it to the customers for collection purposes. Drafted correspondence letters into the Amicus Attorney software to inform clients about the status of their cases.

IPSE, S.A. de C.V.

Mar 2014 – Aug 2016

Mexico

Administrative Assistant and On site Mechanical Engineering Interpreter

Translated vital documents related to a Mechanical Engineering project from Spanish to English for the contractors and supervisors from Primemetals Technologies ensuring accuracy and facilitating the completion of the project. Assisted the company in several meetings with their main clients, and served as conduit to interpret the information and as cultural mediator when necessary. Negotiated with the supervisor the payment of additional activities completed by the company I represented.

Education

Sprott Shaw

Aug 2016 – Nov 2017

Diploma Program, Business Administration

Universidad Autonoma de Coahuila

Jan 2011 – Dec 2015

BA in Accounting, Accounting

Maribel Olivares Medina

Spanish Medical Specialized Interpreter

Skills

Languages