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Mercede Thompson

Talented IT Professional

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Intro
Johannesburg, South Africa
Studied IT at Torque-IT
Studied IT at Torque-IT
Studied IT at Torque-IT
Studied IT at Torque IT
Studied IT at Faculty Training Institute Business Analysis
Studied IT at Torque-IT
Studied IT at Torque- IT
Information Technology & Services
Joined February 24, 2023

Skills

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English
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Native or Bilingual
About
I am a seasoned IT Professional with 15 years of experience, wanting to utilize a range of IT skills, knowledge, qualifications, and experience as a catalyst for operational excellence and sustainable business growth
Experience
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ATNS
Feb 2013 – Feb 2023
South Africa
ICT Technician
ICT and Service Management support for all airports staff based in South Africa for the past 10 years Producing IT Service Management reports
Education
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Torque-IT
Oct 2022 – Nov 2022
ITIL V4, IT
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Torque-IT
Feb 2020 – Mar 2020
Installing Windows 2016 & Windows Server Networking, IT
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Torque-IT
Jul 2016 – Aug 2016
Agile Project Management, IT
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Torque IT
Jun 2016 – Jul 2016
Prince II, IT
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Faculty Training Institute Business Analysis
Jul 2015 – Aug 2015
Certificate Program in Business A, IT
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Torque-IT
Feb 2013 – Mar 2013
MCTS, IT
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Torque- IT
Mar 2010 – Apr 2010
Comptia A +, IT
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