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merini Belgacem

A successful IT Support with extensive experience

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Intro
Algeria
Studied Technical diploma (Advanced Technician) In Computer Networking at National Institute Specialized in vocational Training , Oran, Algeria
Joined November 26, 2022

Skills

Languages

Arabic
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Native or Bilingual
English
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Advanced
French
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Advanced
About
A successful IT Support with extensive experience of performing diagnostics and resolving a customer’s technical problems via phone, e-mail and one to one, investigating and diagnosing network problem and also knowledge of IT operating systems, especially windows, a problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. Looking for a suitable IT Support position with a successful and dynamic company that offers room for progression
Experience
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Ericsson
Nov 2022 – Jan 2024
Algeria
Service desk monitoring engineer
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Difex (faderco)
Mar 2022 – Oct 2022
Oran,Algeria
IT HelpDesk assistant
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The prefecture Of oran
Oct 2019 – Sep 2021
Oran,Algeria
IT And Network Technician ( Apprenticeship )
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Ooredoo
Sep 2018 – Oct 2019
Oran,Algeria
IT HelpDesk ( Apprenticeship )
Education
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National Institute Specialized in vocational Training , Oran, Algeria
Sep 2018 – Jul 2021
Technical diploma (Advanced Technician), Technical diploma (Advanced Technician) In Computer Networking
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