Hospitality Professional with 15 years of experience with great knowledge in Front Office Department in various hotels. I am also experienced in the sales field as a Sales Agent in an Insurance Company.
And now I begin to work remotely as a freelancer for Artificial Intelligence. My work include French Transcription, Annotation, Labelling and Web Research.
Experience
Isahit
Oct 2021 – Present
Remote
Human Intelligence Tasks (Freelancer)
Annotation or labeling of images, videos or text for Artificial Intelligence
Data transcription (audio, video subtitling, etc) verbatim analysis or chatbot training
Content writing, enrichment of CRM databases of product catalogs, research and document collection.
Data Nomad
Oct 2021 – Dec 2021
Remote
Quality Assurance French Transcriptionist (Freelancer)
Listen to recordings and transcribe those recordings to text files
Maintain 95% accuracy
Understand details of client requirements regarding formatting and notation
Complete transcriptions in a timely manner, reviewing grammar, punctuation, and spelling prior to submission
Correct any errors or inaccuracies from moderators in a timely manner
Grand Ussu Hotel & Convention
Jan 2013 – Sep 2015
Indonesia
Assistant Front Office Manager
Manage all Front Office staff. Showing initiative, problem-solving, staff training, team leading. Financial performance ( upselling, room revenue, operation auditing)
Manages and motivates the Front Office team in order to provide a high standard of service for customers. Handles any guest complaints or contentious issues that can not be settled directly by team members and provide a fast solution
Prepare monthly and daily revenue reports.
Make cold calling to guests to sell rooms