Michaela Kramova

Business and Affiliate Marketing Developer

Message

Intro

Prague, Czech Republic

Studied Scrum Master at Scrum Alliance CSM

Studied Tourism and Business at Westminster University

Joined October 6, 2022

Skills

Languages

English

Fluent

Czech

Native or Bilingual

French

Basic

Experience

Vivnetworks

Oct 2021 – Sep 2022

Prague

Affiliate Marketing Manager

-Successfully overlooked eighty accounts and kept 100% KPIs on increased revenue throughout for 9 months. -Built positive rapport with clients through attentive communications and successful strategy implementation. -Collaborated with technical department for speedy case resolution and created marketing material for social media.

Krashproof Networks

Sep 2020 – Aug 2021

Prague

Development and Scrum Manager

-Identified and developed operational processes and tools -Monitored timely project delivery through implementing agile processes. -Organised regular stand ups to track progress with client focusing on meeting their needs. -Managed financial and HR operations while seeking new business opportunities.

Prague Group Adventures

Jan 2020 – Jul 2020

Prague

Destination Development Manager

-Negotiated better prices saving 20% and created new packages with suppliers while improving the quality of services. -Improved financial and invoicing system. -Coordinated team of 35 people in Prague and Plzen.

Lindos Imperial Resort

Apr 2019 – Oct 2019

Rhodes

Guest Relations Executive

-Enhanced client's experience by resolving issues in timely and proactive manner. -Positively handled all financial transactions, check in and check out in a dynamic reception. -Actively collaborated with other departments to enhance customer experience and suggested areas for improvement. -Successfully promoted additional services to clients.

Emerson Process Management

Feb 2018 – Mar 2019

Prague

Logistics Administrator

-Organised SAP transactions and payable processes for valve division. -Managed international deliveries between vendors and clients. -Ensured firm relationships development and fast export document closure.

ExxonMobil

Apr 2009 – Dec 2017

Prague

Senior Export Coordinator

-Consolidated airfreight deliveries and saved 20% costs. -Improved stock replenishment by closer monitoring and transparency. -Created and fostered long lasting business partnerships that played a key role in company success. -Provided trainings to enhance customer experience and service.

Education

Scrum Alliance CSM

May 2001 – May 2021

Certified , Scrum Master

Westminster University

Sep 2005 – Jun 2008

Undergraduate , Tourism and Business