Proficient with entering, reviewing and processing data with over 5 years experience. Based out of Guam. Very adaptable and proven to pick up skills quickly.
Experience
JWS Refrigeration and Air Conditioning
Sep 2023 – Present
Tamuning, Guam
Admin Assistant/Dispatcher
• Proficient in WinTac and Microsoft Office programs
• 11500 KPH 10-key
• Handles incoming calls and records significant information
• Addresses customer complaints and requests by transmitting information or providing solutions
• Promote maintenance agreements and collect payments
• Analyze information and evaluate results to choose the best solutions and solve problems
• Monitor the route and status of technicians, to coordinate and prioritize their schedule
• Provide technicians with information of their job orders and service call requirements
• Enter data into computer system, maintain logs and records of calls, activities and other information
