I am a customer service agent having 1 year of working experience in both chat and voice process combined. I also work as a content writer and write different kinds of content like blogs, forums, profiles etc.
Experience
Startek
Aug 2022 – Dec 2022
Remote
Senior executive
Use to make outbound calls to solve customer issues.
Lawsikho
Dec 2021 – Jul 2022
Remote
Chat executive
Use to handle incoming chat queries of website visitors.