Profile Summary
Successful IT Support professional with over 5+ years of experience providing desktop support, refresh/migration projects, on-call support and more. Experienced working with ticketing systems such as ServiceNow. Capable of working with little to no supervision independently or in a collaborative, team environment.
Certificates
Diploma Information Technology
2012-2012
IIIT Madampe, Sri Lanka. C pass (DDIP/02/13)
Diploma in English
2012-2012
IIIT Madampe, Sri Lanka. C pass (DDIP/02/14)
Diploma in Multimedia Authoring
2012-2013
Turnkey IT Training. B+ pass (A823/B125)
Diploma in Hardware Engineering with Networking
2013-2013
Turnkey IT Training. B pass (H20399/B2053)
(Following) Advanced Diploma in Networking & Cyber Security 2022- Present
Working Experienced
International Kinniya Mamu Pvt ltd - 2014 to 2017
Human Resources Assistant
I Promo Creations Pvt ltd - 2018 to 2022
IT Support Engineer