I'm a fun loving individual who enjoys communicating with people, my area of interest is within the customer service field reason being that I'm passionate about this field, I enjoy such having a feel of satisfaction when I have resolved a customer issue and exceed there expectation. My strong sides are:
Building rapport with customers
Researching and providing resolution within a timely manner
Active Listening Skills
Good empathetic skills
Experience
Conduent
Sep 2022 – Present
Remote
Customer Service Representative
Offer assistance to customers with issues and complaint. Track Customers packages and provide status update on package. Place supply orders for customers
Conduent Inc
Sep 2022 – Present
Remote
Customer Service Representative
Track customer packages and provide solutions if customer haven't got packages. Also assist customers on placing supply order and providing product solution if packages are being lost.