Dedicated and detail-oriented professional with experience in data collection, transcription, and customer service. Currently serving as an Associate at Quantanite, proficient in tasks such as data compilation, photo scraping, and transcription. Skilled in handling customer inquiries and providing timely solutions. Fluent in English and Bangla, with conversational proficiency in Hindi. Pursuing a Bachelor of Science in Computer Science Engineering from North South University.
Experience
Quantanite
Aug 2022 – Present
Dhaka, Bangladesh
Associate
Data Collection and Menu Building: The data collection process from various sources, particularly utilizing Google search to gather relevant information. I inputted this data into designated cells of a Google Sheet, demonstrating a proficiency in menu building tasks.
Photo Scrapping and OCR: I utilized Optical Character Recognition (OCR) technology to extract valuable data from images. The extracted data was then efficiently incorporated into the Google Sheet, contributing to a comprehensive and organized database.
Transcription and Speech Correction: I played a pivotal role in transcription tasks, where I actively listened to recorded voice content and transcribed the spoken words.
ESG Data Compilation: Environmental, Social, and Governance (ESG) data, this task required a deep understanding of sustainability reports and annual reports. I systematically extracted and organized information from these reports, contributing to the creation of comprehensive ESG datasets.
Genex Infosys Ltd.
Jan 2020 – Dec 2020
Nikunja-2, Dhaka
Customer Service Officer
I addressed customer inquiries, resolved issues, and provided timely and accurate information to ensure a positive customer experience.
Education
North South University, Dhaka, Bangladesh
Mar 2019 – Present
Bachelor of Sciences, Computer Science Engineering.