Muhammad Usama

Customer Service Executive

Message

Intro

Lahore, Pakistan

Studied Computer Science at Govt Boys Higher Secondary School

Consumer Services

Joined July 6, 2023

Skills

Languages

English

Fluent

Urdu

Native or Bilingual

About

I aspire to work in a professional environment that will provide me ample of opportunities to utilize my potential to the fullest. I am confident that my skill set and learning from professional experience. I will be able to contribute to the excellence to my organization & self.

Experience

Abacus

Oct 2022 – May 2023

Lahore

Customer Support Executive

Built strong relationships with field operations team to support business development opportunities and improve service. Listened to customers' questions and concerns to provide answers or responses. Provided customers with updates and periodic statements on service developments and changes in trends. Offered free products or services to pacify irate or unsatisfied customers. Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Education

Govt Boys Higher Secondary School

Mar 2015 – Sep 2017

Intermediate of Computer Science, Computer Science