Enthusiastic to work as a Customer service-focused Technical Support Specialist with more than 3 years of career experience in help desk environments. Highly adept in systems analysis, diagnostics, and troubleshooting, and conflict resolution. Exhibits excellent organizational and problem-solving skills. Works well in team environments and displays a strong work ethic.
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Experience
Gartenbau-Versicherung VVaG
Aug 2023 – Present
Wiesbaden, Germany
IT Administrator
TFP Fertility Germany Gmbh
Mar 2022 – Jul 2023
Wiesbaden, Germany
IT Support Engineer
Education
Otto-von-Guericke-University Magdeburg
Apr 2017 – Feb 2022
Master in Computer Science, Computer Science
University Of The Punjab - Gujranwala Campus
Sep 2011 – Nov 2015
Bachelor of Science in Information Technology, Computer Science