Muhammad Kamran Malik

Customer Support Specialist

Message

Intro

Lahore, Pakistan

Studied Accounts and Finance at SKANS

Studied ICS at Government College of Science

Studied Computer Science. at The Educators

Joined April 6, 2022

Skills

Languages

English

Native or Bilingual

Urdu

Native or Bilingual

About

I have an optimistic personality. I am goal-driven, and open to experiences. I am a quick learner and I strive for growth. I'm studying Accounting and Finance and looking forward for more experiences and career growth

Experience

On Road Dispatch

Jan 2023 – Jul 2023

Lahore

Dispatcher

I worked as an Dispatcher and was able to move more than 7 trucks. - Expert in finding best possible options for carriers. - Have a strong grip using DAT one, DAT Power, Truck Stop. - Strong negotiations with brokers, as i learned a lot from my previous role. - Invoicing. - Updating CRM's, tracking carriers on time.

Abacus Service Corporation

Jan 2022 – Jan 2023

Pakistan

Customer support specialist

Working as an support specialist and negotiating customer’s bills on their behalf with their service providers.

W4work

May 2020 – Dec 2021

Pakistan

Sales Lead Generation

Worked there as an Sales representative and manage to setup appointments with clients for hearing devices and manage to hit the given targets professionally with quality work

Infinity Bpo Solutions

Mar 2019 – Apr 2020

Pakistan

Sales representative

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. - Contacting prospective clients through cold calls. - Qualifying accounts/prospects based on set criteria. - Identifying customer's needs and suggesting appropriate services.

Education

SKANS

Oct 2019 – Jan 2022

ACCA, Accounts and Finance

Government College of Science

Feb 2015 – Feb 2017

Intermediate , ICS

The Educators

Mar 2012 – Mar 2014

Matriculation , Computer Science.