Experienced in Information Technology Service Delivery Coordinator with a demonstrated history of working in the IT Services delivery industry focused on IT Operation management to deliver better results to the business.
Focused to deliver better performance, integrity, and availability of systems and IT services, reach them through a lifelong learning and high-performance team.
Skilled in
• Service-Level Agreements (SLA)
• ITIL Process.
• ITIL Process Implementation.
• Operations management.
• IT procurement.
• Communication skills
Along with excellent time management, written and verbal communication skills with the ability to collaborate cross-functionally.
Feel free to reach me at:
📞+92-3035115630 - +92-3007382921
✉ m.naumantahir8@gmail.com
Experience
Layers Logic
Dec 2022 – Present
Pakistan
IT Support Coordinator
Service delivery coordinator || IT Service Delivery & IT Operations Management || IT procurement