Mutiat Akingboye

Remote Customer Service Rep Email: onifdemu126@gmail.com WhatsApp contact: +2348102919661

Message

Intro

Nigeria

Online social media manager at DEESWHOLESALES_HUB

Studied Microbiology at Adeleke University

Joined July 29, 2023

Skills

Languages

English

Fluent

Yoruba

Fluent

About

Remote customer service rep with over 4years of providing support to customers via phone and email. Expertise in delighting customers with timely, accurate, and personable service. Key achievement: responded to over 2K emails and phone calls within 48 hours regarding billing, account information, and general inquiries from customers.

Experience

DEESWHOLESALES_HUB

Aug 2019 – Present

Ibadan, Oyo state, Nigeria

Online social media manager

* Answer direct calls, phones call and reply to mails * Create invoices and process customers payments * resolve billing issues with customers * Balance entry-level bookkeeping, including recording expenses and organizing receipts * operations management, marketing, strategy development, and team leadership

Education

Adeleke University

Sep 2015 – Jul 2019

Bachelor of science , Microbiology