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Nadege Umulinga

Executive assistant and customer service specialist

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About
Dedicated administrative professional with 5 years of experience supporting management personnel and executive directors. Proven ability to multitask, meet deadlines, and solve problems. Highly organized, detail-oriented, and skilled in operations and administration
Experience
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BGIS
Jan 2023 – May 2023
Ottawa, Ontario
Facilities coordinator
● Created service requests and work orders, efficiently dispatching them using a CRM system. ● Prioritized and troubleshooted service issues, ensuring timely fulfillment. ● Communicated with technicians, facility managers, and external service providers. ● Collaborated with general managers to coordinate repairs and projects.