Nadine McAuliffe, A results-driven professional with expertise in ERP systems, customer relationship management, dedicated to driving customer satisfaction.

Evoqua Water Technologies Pty Ltd

Jun 2024 – Present

Castle Hill, NSW (Working remotely from Sacramento, CA)

National Services Coordinator & Sales Process Specialist

I managed the service needs of Evoqua clients in Australia and New Zealand, covering quoting, negotiation, field service coordination, and order execution across Evoqua’s diverse product range, including chlorine dosing, On-Site Electrolytic Chlorination (OSEC), ultrapure water (Ionpure & RO), UV, Analytical Technologies, and Ozone. I contributed to strategic business plans, emphasizing cooperation with distributors and service partners, and distributed targeted marketing materials to support business expansion initiatives and product launches. I led the implementation of SAP discount structures, collaborating with Product and Sales teams to identify and map discounts, optimizing pricing for respective product lines and customers. Additionally, I enhanced productivity by automating invoicing and improving purchasing structures in SAP, resulting in increased efficiency and accuracy for customer service administrators and procurement personnel. I also administered the eCommerce project for ANZ aftermarket sales, managing account setup, training, product activation, and ongoing user support. Furthermore, I assisted in managing the CRM pipeline using Dynamics 365 for forecasting and maintained Evoqua’s customer account information database, ensuring data integrity in SAP and Dynamics 365.

Nadine McAuliffe

A results-driven professional with expertise in ERP systems, customer relationship management, dedicated to driving customer satisfaction.

Skills